Tickergate Privacy Policy

Tickergate (“Tickergate”, or “us”, “our”, “we”) provides a stock discovery & research platform for investors (the “Site”). Tickergate respects your right to privacy. Your ability to make informed choices about the uses of your information is important to us. This privacy policy details how we collect, use and store information and data that we receive. If you have any comments or questions about our privacy policies, please contact us at contact@tickergate.com.

As used in this privacy policy, “Personal Information” means information that can be directly associated with a specific person or entity such as a name, address, telephone number, or e-mail address. Other Terms capitalized but not defined in this Privacy Policy shall have the meaning set forth in our Terms of Service, a current version of which is available at https://www.tickergate.com/terms (the “Terms”).

Information We Collect

In order to use the Site, you will be required to create an account or log in through a social network or other third-party services. If you create an account with us, we receive and store all information that you provide in the creation of the account. If you log in through a social network or other third-party service, we will receive such Personal Information about you as is provided by such social network. Please check the policies of such social network in order to understand what information we receive.

We also collect information when you make use of the Site (including any third-party pages made available through the Site), including your comments, content and other material you may post, your browsing history and activities on the Site, any comments or ratings that you make post on the Site, and details of any Services you may purchase through the Site and any items you may select on the Site. The Site will also record certain technical information automatically, such as your IP address, mobile device or computer, operating system and browser and other information regarding the configuration of your computer or device. In addition, we collect any information you provide when you contact us for any reason. You are not required by law to provide us with any such information, but by using the Site and agreeing to the Terms you agree to provide us with such information.

We may use services such as Google Analytics or other analytics services that provides us with analysis of the use of our Site.

How We Use Information

We will not share your Personal Information with third parties without your explicit permission, except when required by law, regulation, subpoena or court order or as otherwise expressly set forth herein. We may use Personal Information in order to enforce the Terms or the Privacy Policy. We may use Personal Information and other information internally – for example, to help diagnose problems with our servers, and to make the Services more useful for you and for our other customers or to contact you regarding any issues on the Site. We may use Personal Information and other information you provide in order to provide you with periodic newsletters concerning the Site and our services. In addition, we may use Personal Information in order to provide you with information regarding products and services that we believe may be interesting to you, or to direct to you advertising or other promotional material that we or our agents believe may interest you.

By analyzing all information we receive, we may compile statistical information across a variety of users (“Statistical Information”). Statistical Information helps understand trends and customer needs so that new services can be considered and so the Services and associated services can be tailored to customer desires. We may share Statistical Information with our partners, pursuant to commercial terms that we determine in our sole discretion. In addition, we may provide any information to third parties, so long as we have removed any information that identifies any specific individual or user, such as a name, address or contact information.

Information that is designated as “public” in your profile may be publicly available to all visitors of the Site.

How we Protect Information

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We will delete any Personal Information provided to us by a user upon the receipt of a written request by such user. We cannot restore information once it has been deleted.

Cookies

A cookie is a small piece of text that is sent to a visitor's browser. The browser provides this piece of text to the device of the originating visitor when this visitor returns. A “persistent” cookie may be used to help save your settings and customizations across visits. Most Web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. Also, you are free to delete any existing cookies at any time. Please note that some features of the Site may not function properly when cookies are disabled or removed.

Third Party Sites and Services

We are not responsible for the use of any data by third parties, and we cannot vouch for the privacy policies of any third party. The Site may link to or use web sites or services belonging to third parties. We have no control over third-party sites or services, and all use of third-party sites or services is at your own risk. We cannot accept responsibility for the privacy policies of any such sites. We are not responsible for content available by means of such sites or services. We do not endorse any services offered by third parties and we urge our users to exercise caution in using third-party sites or services. When we provide information to third parties, we remove any information that identifies any particular individual or user, such as a name, address or contact information, but we cannot provide complete assurance that the recipient will not be able to associate such de-identified information with a particular individual.

We may share your information with third parties and perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processor we work with is Paddle. Their Privacy Policy can be viewed at: https://www.paddle.com/legal/privacy

Analytics

We may use third-party service providers to monitor and analyze the use of our service. These include but no limited to services such as Google Analytics, and Hojar.

We may serve advertisements from third parties. These advertisers may collect data about your use of this website and use it to serve ads targeted based on your interests.

Contact form

When you submit a message via the contact form, some data related to your message will be transmitted and stored on our servers. This includes the name you entered into the field, your email, and message.

Our email service provider may also store other data related to your message, such as your IP address or browser details.

Email newsletter

If you sign up for our newsletter, your email information will be stored with a third-party email provider. This third-party provider will store data related to your email subscription, including your email, IP address, user-agent, and information about whether you opened different newsletters.

You may unsubscribe from these emails at any time by clicking the “Unsubscribe” button at the bottom of the email. We periodically delete all data and information stored about unsubscribed users.

Children

We do not knowingly collect Personal Information from children under the age of 14. In the event you become aware that an individual under the age of 14 has enrolled without parental permission, please advise us immediately.

Other Uses or Transfer of Your Information

We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or behavior of any user suspected to have engaged in illegal behavior.

We may use subcontractors that are located in countries other than your own, and send them information we receive. For example, we may send your information to cloud service providers or data processors in any countries outside the United States, Canada or the European Union. All our subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection of personal and other information which are not as high as in your country of residence or business.

We may transfer our databases containing information if we sell our business or part of it.

California Privacy Rights

If you're a resident of California, USA, the California Consumer Privacy Act (CCPA) grants you specific rights. Although we do not engage in sharing or selling data, you have the option to reach out to us to ensure your data is neither shared nor sold, as part of exercising your CCPA rights.

Changes

We may update this privacy policy from time to time, and we encourage you to review it periodically.

Comments and Questions

If you have any comments or questions about our privacy policy, please contact us at contact@tickergate.com.

Last updated: February 2024